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You are here: Home / FAQ – Online Dog Shop

FAQ – Online Dog Shop

As some of you may be new to our Online Dog Shop, we have compiled this FAQ to help answer some of the questions you may have while browsing our store. We recommend you read them before making your purchases.

Do You Offer a Free Delivery Option?

We most certainly do. For orders above $60, we will absorb the delivery charges.

How Long will It Take for My Orders to Arrive?

For items that we currently have in stock, we will mail them out within 3 working days from receiving your order

When an item is marked “available for backorder”, it indicates that we do not currently have that item in stock. Upon receiving your order, we will order that item from our supplier within 3 working days and mail it to you once we receive it. Because our supplier is based overseas, this whole process can take about a month.

What Delivery Options do You Offer?

We currently only offer one mode of delivery and it is via SingPost registered mail service. Yes all orders will be sent to you by registered post. This is to give you the peace of mind that your orders will always reach you.

Do you Currently Accept Any Mode of Payment Other than PayPal?

Unfortunately not. We current have only one form of payment (i.e. via PayPal). We chose to use PayPal for our e-commerce transactions, because they are reputable and widely known among Singaporeans.

This online shopping service is brought to you by Dog Training Singapore, the preferred provider of dog obedience training services in Singapore

Call Us: +65 68714245

We take calls on weekends as well

Free Invitation to Attend Our Dog Training Class

Limited places each week. Do visit our Free Dog Training Preview page for details.
 
Free Preview Page

Follow Us on WeChat – Free eBook

Follow Dog Training Singapore on WeChat

We are giving away a free ebook, After You Get Your Puppy, by Dr Ian Dunbar, a world renown dog training author, animal behavourist and vet. This is a must read book for anyone who loves dogs. To claim this ebook, simply follow us on WeChat.
 
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